| FREQUENTLY ASKED QUESTIONS |
| Photo Restoration |
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| How long does it take to restore
a photograph and how much does it cost? |
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| The length of time it takes to restore a
photo depends on its condition and original size. Photos with many areas of cracks, discoloration, and affected areas, will require more attention. Original photos that are larger than 8.5" x 11" will also require additional time for professional scanning. An estimate of the time and price to complete the restoration will be provided when the photo is first reviewed. Pricing is typically based on a $45/hr rate plus the cost of scanning. |
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| Can I have the restored photograph enlarged? |
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| For best results a restored photo should be reprinted to the size of the original because the resolution generally remains unchanged. We can certainly do enlargements but know that the larger the reprint the greater the risk of "fuzzing out." |
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| Photos To Video
on
DVD |
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| How long does it take to convert my photos into a DVD movie? |
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| The standard time is 1 week however we recommend you contact us at least a few weeks in advance of the occasion. For urgent/rush orders we can produce movies within a few days. |
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| What is a good number of photos to incorporate into my photo montage
DVD? |
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| There is no "best" number however the number of photos will affect how long your movie will be. You may use this guideline to help estimate the length of your movie: |
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100 images = ~ 10 min
200 images = ~ 20 min
300 images = ~ 30 min |
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| Do I need to provide the actual music? |
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| Not at all. We have a library of over 5,000 music files and if we do not have a song(s) you are requesting we will get it at no extra charge. If you are unsure of what music to use for your photo montage just ask us for suggestions! |
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| Can I also add my own video clips to the photo montage? |
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| Yes, you can provide us with movie clips on a CD. The cost is $5 for clips under 5 minutes and $10 for clips over 5 minutes. |
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| Is there a menu on the DVD? |
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| Yes. The menu will consist of a colorful background, the title of the movie, and a single "Press Play" button. You may also request a menu containing motion and/or music at no extra charge. |
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| What will the cover of the DVD look like? |
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| We affix a printed color label with the title of your movie onto your DVD disk and enclose it in a slim disk case. You may also request that we place a photo image on the label as well. |
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| Can I get more than one copy of my DVD movie? |
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| Yes, you can get as many DVD copies as you need, at a cost of $20 for each additional disk (or $10 each if more than 5 copies are requested). |
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| I might not be able to drop off my photos or pick up the photo montage movie. Is shipping a possibility? |
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| Yes, you can send us your photos by regular mail or express delivery. We
can then return them to you by Fed Ex along with the DVD and provide you with the tracking number. This allows us to work with customers outside the
Greater Boston area as well. |
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| Is there a way to estimate how much my movie will cost? |
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| Yes. Please refer to our
pricing calculator on the photos
to video page. A deposit of 50% is required for us to begin
the work. |
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| Digital Editing |
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| What does "digital
editing" mean? |
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| The services provided under in
this heading include any type of manipulation of
graphical or photographic content using computer
software. Source media include digital
files/images or print matter that we convert
into digital format. In the digital realm
picture images, text, and effects can be edited
to generate the desired end product. Projects
can include creation of logos, brochures, and business cards,
replacement of backgrounds, or any other type of
change required to a picture or graphic image. |
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| How do you charge for digital
editing services? |
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| Pricing is typically based on a
rate of $45/hr. An estimate of work required
will be provided after an initial discussion of
the project overview. |
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| Printing |
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| What type of print and scan
services do you offer? |
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| We provide high quality fine
art original scanning, as well as standard scanning
services for photographic and commercial
pre-press material. Our scans capture the most
amount of information and produce the highest
quality of print-worthy images. Our printing
capabilities include specialized printing of all
sizes of photos, digital graphics, and fine art
works. We also specialize in bulk printing of
fine art work, brochures, flyers, business
cards, etc. |
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